Frequently Asked Questions
Find answers about BMC Learning courses, certification, account access, school-based programs, adult-services training, live training, and free resources.
General Questions
Learn more about BMC Learning and who our training is designed to support.
What is BMC Learning?
BMC Learning provides behavior-focused training, professional development, and practical tools for schools, educators, paraprofessionals, direct care professionals, and other organizations supporting individuals with behavioral needs.
Who develops BMC Learning training?
BMC Learning training is developed by experienced behavior analysts from Behavior Management Consultants. BMC has provided behavior consultation and training since 1980 and works with schools, classrooms, professionals, and organizations across a variety of settings.
Are BMC Learning courses only for behavior analysts?
No. Most BMC Learning courses and resources are designed for the professionals who support behavior every day, including paraprofessionals, educators, school staff, direct care professionals, and other support providers.
Your BMC Learning Account & Courses
Help with creating a profile, enrolling, accessing your courses, and certificates.
How do I create a profile?
The first step to creating a profile is to navigate to the home page: BMCLearning.com
- Once at the home page, in the top banner you’ll click on the button labeled “Sign Up”.
- Fill in all the relevant fields “Name, Email, and password” and press “Sign Up”
- Once you’ve created a profile you’re ready to enroll in courses.
How do I enroll in a course?
The first step to signing up for a course is to navigate to the home page: BMCLearning.com
- Once at the home page you will find a button named “View Courses”
- This button will take you to a list of all available courses to sign up for.
- Select the course you’d like to enroll in.
- Once you’ve selected the course this will take you to a page laying out all the relevant information for the course.
- Once you’ve determined that this is the correct course scroll down and find the section with “Pricing Options”
- Select the pricing option you’d like to enroll in, e.g., single user
- Once you’ve selected the option, input all the relevant fields to enroll for the course, e.g., credit card information.
- If you’re using a coupon code this is the page where it would be applied. Enter the coupon code and select “apply”
- Once you have successfully enrolled in the course return to the home page.
- At the top of the screen select the “log in” button.
- Enter your member Id and password.
- Once logged in you’ll be directed to your “member dashboard page” that will display all the courses you’ve enrolled in.
- Select the course and begin.
How do I complete my profile?
- Log into your member dashboard utilizing the “log in” button on the home page.
- Type in your username and password and log in.
- Once you’re on your member dashboard page navigate to the top right corner and click on your initials
- Select “my profile”
- Once in your profile input all the relevant fields.
- All professionals, e.g., BCBAs should input their license or certification number in the “license number” field. Press “save” to update your information.
Where can I access my certificate?
- Ensure that all portions of the training have been completed, including videos and certificates.
- All certificates can be accessed through your member dashboard at log in.
- Select the completed course. When the course is completed, you’ll find a “get certificate” button that will allow you to download a PDF version of your certificate.
Why am I not able to progress past a video I have completed?
Upon completion of any video training ensure that you’ve watched the video to 100% completion. Once completed the “mark as complete” button will go from grayed out to color.
- Press the button to record completion of the video.
The COMPLETE Paraprofessional™
What is The COMPLETE Paraprofessional?
The COMPLETE Paraprofessional (TCP) is a structured training and proficiency-based certification program designed to equip paraprofessionals with the skills needed to effectively support students with disabilities.
The course focuses on:
- Autism Spectrum Disorder (ASD)
- Emotional & Behavioral Disorder (EBD)
- Reinforcement and behavior management
- Functional Behavior Assessment (FBA)
- Proactive classroom strategies
- Team communication
- The professional role of the paraprofessional
How is TCP different from other trainings?
TCP does not stop at course completion; it ensures proficiency.
After the online training, paraprofessionals complete a structured proficiency check to demonstrate understanding through discussion and application
The goal is growth and mastery. Everyone passes; the scoring simply determines the level of support needed to be effective
What does the proficiency check include?
The proficiency check:
- Is completed in one sitting
- Includes oral questions and demonstrations
- Measures level of independence (Independent, Single Prompt, or Reteaching needed)
- Ensures practical classroom application
Is certification provided?
Yes. After completing the proficiency process:
- A certificate is issued
- Certification is valid for 1 year
- Schools receive expiration notifications
What topics are covered?
TCP is organized into 8 core sections with a focus on applied, real-world implementation:
- Becoming an Effective Paraprofessional
- The Autism Spectrum
- Emotional & Behavioral Disorder
- The Role of the Environment
- Interaction Guidelines
- Reinforcement
- Functional Behavior
- The Role of the Paraprofessional
Does the training focus on punishment?
No. TCP emphasizes:
- Positive reinforcement
- Teaching replacement behaviors
- Understanding the function of behavior
Paraprofessionals learn the four functions of behavior:
- Attention
- Escape
- Access
- Sensory/Automatic
What happens after certification?
TCP includes ongoing monthly support, including:
- Online trainings
- Paraprofessional check-ins
- Designated “Subjects of the Month” (Reinforcement, Engagement, Team Communication, Proactive Strategies, etc.)
If three online trainings are completed during the year, recertification only requires a survey.
Who is TCP designed for?
School paraprofessionals
- Classroom aides
- Special education support staff
- Schools seeking structured, consistent paraprofessional development
What is the overall goal?
To develop paraprofessionals who are:
- Proactive
- Skilled
- Consistent
- Team-aligned
- Effective with students with disabilities
TCP ensures paraprofessionals understand both what to do and why they are doing it — and can apply it confidently in the classroom.
On-Site Behavior Coach™
What is an On-Site Behavior Coach (OBC)?
An OBC is a school-based designee who:
- Conducts proficiency checks
- Provides monthly check-ins
- Observes classroom implementation
- Reinforces key training concepts
- OBCs receive their own structured preparation materials
Why does TCP include an On-Site Behavior Coach?
The On-Site Behavior Coach connects online training to everyday implementation. Rather than training ending when the videos are complete, the OBC provides a local structure for proficiency assessment, feedback, coaching, and continued professional development.
Who can become an On-Site Behavior Coach?
The school or district selects a qualified staff member who meets the requirements for the OBC role and completes the specialized On-Site Behavior Coach training.
Is the OBC course separate from the paraprofessional course?
Yes. The COMPLETE Paraprofessional course and the On-Site Behavior Coach course are separate courses because the roles and responsibilities are different.
Automatic RtI: Behavior Edition
What is Automatic RtI?
Automatic RtI is a practical, step-by-step approach to Response to Intervention for Behavior in K–5 settings. It helps teachers and school teams move from classroom-level behavior support to more individualized intervention using a structured problem-solving process.
What does Automatic RtI include?
- A classroom manual
- Character kits
- Classroom behavior supports
- Individual student strategies
- Data collection tools
- Progress-monitoring resources
- Online tools and reporting
What areas does Automatic RtI address?
- Classroom Essentials
- Individual Student Solutions
- Accessible Measurement
- A structured RtI problem-solving process
Is Automatic RtI only for special education?
No. It is designed as a behavior-support process that can be used across classroom and school settings, including Tier 1, Tier 2, and Tier 3 supports.
Can schools purchase Automatic RtI for multiple classrooms?
Yes. Schools and districts can contact BMC Learning about classroom quantities, training, and broader implementation support.
Behavior Analysis for Direct Care Professionals
What is the Behavior Analysis for Direct Care Professionals course?
It is a 20-hour learning series designed to prepare direct care professionals to understand behavior, behavior analysis, data collection, intervention strategies, behavior support plans, emergency procedures, and safety.
Does the course meet APD training requirements?
The course meets the core requirements of APD Behavior Assistant Training.
What is included in the 20-hour course?
The course is organized into five major sections:
- Introduction to Applied Behavior Analysis
- Behavior Principles and Functions
- Data Collection and Graphing
- Intervention Strategies
- Behavior Support Plans, Emergency Procedures, and Safety Plans
Is the course just a series of videos?
No. The course includes quizzes, knowledge checks, and proficiency review throughout the training. It is designed to connect course content to actual direct care responsibilities.
Is there a recertification course?
Yes. BMC Learning also offers an 8-hour recertification course for professionals who have previously completed the required behavior analysis training.
Can organizations purchase multiple courses?
Yes. Individual, 5-course, and 10-course purchase options are available.
Live Training
Does BMC Learning provide in-person training?
Yes. BMC Learning provides live, in-person training for schools and districts.
Who provides the training?
Live trainings are led by experienced BCBAs and BCBA-Ds with extensive school-based consultation and training experience.
What topics are available?
Training topics include areas such as:
- Applied Behavior Analysis in the Classroom
- Functional Behavior Assessments and Behavior Intervention Plans
- Autism
- Emotional/Behavior Disabilities
- Visual Strategies
- Tier 1 Behavior Support
- Tier 2 and Tier 3 Interventions
- Classroom and resource-setting foundations
- Communication strategies
- School administration and special education
Can BMC create a custom training?
Yes. If an existing topic does not meet a school or district’s needs, BMC Learning can work with the organization to develop a customized training solution.
Free Learning & Support
Does BMC Learning offer free resources?
Yes. BMC Learning currently provides several free resources.
What free resources are available?
The BMC Learning Blog
Blogs featuring common classroom scenarios, practical behavior strategies,
and school-based solutions.
Behavior Prepared
A learning resource for foster families and providers in the foster care support system.
Behavior Briefs
Practical behavioral information and strategies designed to help address
common childhood behavior challenges.
Do I need to purchase a course to use the free resources?
No. These resources are available at no cost.
We’re happy to help.
If you are unsure which BMC Learning course, product, or training option is right for your school, district, organization, or staff, contact us and we can help point you in the right direction.
If you have not found what you are looking for please feel free to reach out!
Most inquiries are resolved within 24 hours.
